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Where superior service meets prime technology

Your professional service partner

ecs diatec is your professional partner when it comes to high-quality service and support. We know the importance of a reliable instrument that always functions the way it is intended.

With regular service and calibration from your professional ecs diatec service specialists, your equipment will always be in tiptop condition and you can be confident that measurement results are correct and reliable. In this way, you can concentrate on what really matters, your patients.

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IANZ Registered

ecs diatec is an IANZ registered laboratory in the field of metrology and calibration conforming and complying with ISO guide 25 and ISO 9002 for laboratories since 1981. ecs diatec is also accredited to ISO 17025.

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We offer:

  • A committed team of service specialists with many years of experience in audiological and balance equipment
  • Access to professional technical support and trouble-shooting on site, by phone or online
  • Precise, to the point on site service and calibration to ensure reliable equipment
  • Automatic notification about time for service – you don’t need to worry about timely scheduling, we do the planning for you
  • Access to expert advice on software, solutions and tests
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Additional Services Provided:

  • Background noise & booth assessment
  • Free-field calibration
  • Sound Level Meter calibration
  • Troubleshooting & repair
  • Service level agreement calibration contracts
  • Annual calibration scheduling
  • Assessment and repair of equipment